We’re proud of the high levels of service that we provide, and the long term relationships this has allowed us to build with our clients over the past decade. Indeed, we still continue to work with our very first client, despite having no contractual tie-ins. Consequently, most of our new business comes from the word-of-mouth recommendations of people we’ve helped previously.
But don’t just take our word for it. We think our reviews speak for themselves. They’re all totally genuine, so we’re not afraid to let you know exactly who said what. And what’s more, we don’t offer any incentives for positive reviews, we just ask people nicely to give us honest feedback.
If you’re based in the Derby area, you probably already know someone who knows us. So, just go ahead and ask them yourself what we’re actually like to work with!
I thoroughly enjoyed attending and taking part
“Thank you I thoroughly enjoyed attending and taking part, good luck in the future you were made for the role ❤️”
I would highly recommend this course
“I recently attended a Lunch and Learn training course, called ‘How to have Mental Health Conversations’ led by Clare. The content was extremely useful and the trainer excellent. Clare’s friendly and approachable with a relaxed teaching style making the training feel effortless. The content was good and Clare was very skilled in tailoring it to real life scenarios that fit my business. I would highly recommend this course.”
Well done Sarah
“This was a brilliant service, Sarah was great. Everything was broken down into bite sized pieces which helped us all to understand the processes. Our well being was her priority at all times, which was most appreciated. I would recommend this course albeit a dark subject at times but I can honestly say I learned a lot and it was most enjoyable on such a difficult subject. This course teaches and also changed my mind about mental health especially on how to approach it.
Also the lunch and refreshments are great.
Well done Sarah.”
MHFAiders for all
“The course was very informative and well delivered.
A very friendly atmosphere.
Good videos and course material.”
Fantastic MHFAider Training!
“A small group of us recently completed the 2-day MHFAider training with Sarah Loates and we were all very impressed with the content and the way it was delivered. Sarah was an engaging and knowledgeable trainer who made complex and sensitive topics feel approachable and manageable. Throughout the course Sarah ensured everyone felt safe and supported, especially though difficult conversations and created a respectful and open environment. Thanks to Sarah, we all left the training feeling much more confident in our ability to apply mental health first aid principles and are better equipped to support others than we were before. I would highly recommend this training and Sarah as a facilitator. Thank you!”
Superb online course
“Sarah and her colleague delivered a superb course online over two days which was most enjoyable and interesting. Everything was delivered at a good pace and I found it refreshingly organised for an online course. I would definitely recommend Loates as a top class training provider.”
Such a positive session
“I enjoyed it because it was such a positive session. I felt rejuvenated to deal with some the issues currently in play, so thank you!”
MHFA Training
“Literally the most engaging, enjoyable and informative training session I’ve ever had. Thanks Loates.”
Fantastic training!
“Brilliant course with a very good trainer!”
Very good
“I found the training very good. it covered the subjects well, and gave a lot of information. The trainer was friendly and included everyone quite naturally.
I sat at the end of the table, and was impressed with how she kept turning to make sure I was included too. There was just the right amount of eye contact with everyone.
The trainer kept making sure everyone was okay, and gave permission to take ‘time out’ if needed.
I enjoyed it.
On another note, the buffet was well above average, really enjoyable, with plenty of snacks and time for drinks. This added something extra to my expectation.
Keep doing what you are doing!”
Thought provoking, engaging and confidence building
“Whilst I have previously attended a Mental Health First Aider course, I very much looked forward to attending to refresh my knowledge and rebuild my confidence in applying that skill set. The sessions, whilst packed full of difficult subject matter, were really informative and delivered in a way that built confidence, provided a safe space to have those open and frank discussions about personal experiences and reduce nervousness around potential scenarios.
An added bonus – the course has helped me to understand how to look after my own mental health as well as being able to be there for others.
A special shout out to the trainer who led our course, engaging and encouraging throughout.”
Brilliant Course
“A fantastic refresher session for Mental Health First Aiders.
A brilliant trainer, who listened and allowed for all kinds of experience to support the course.
I would recommend MHFA training for anyone, and Loates were brilliant.”
We can help you with Mental Health First Aid (MHFA) training!
Already know what you want?
Great, let’s get to it!
Not sure exactly what you need?
No problem!
Our friendly and down-to-earth workplace wellbeing experts will point you in the right direction. We’d love to have an informal chat to find out more about your business and so help you identify the areas most in need of attention.
We’re not after a quick sale, we’re all about building long-term relationships. In fact, we don’t even employ any sales people. Which means that right from the start you’ll be talking directly to someone who can actually help you.
