Testimonials

Outstanding

From the initial query regarding this course to its delivery, I couldn’t fault anything. The pre-course information and joining instructions were given in good time and everyone from Loates was friendly, professional and made you warm to them immediately. The course itself was fantastic, the manual and workbook will be used for years to come as it has so much information in it and will become my reference guide for a lot of things. The trainer was brilliant and put everyone at ease for what could potentially be a harrowing course and the attendee interaction was excellent too. Would highly recommend this course and Loates Management Training in future

Mental Health First Aid (MHFA)
Elise Larkin
Office Manager
Derby

Mental Health First Aid training; a great investment.

I recently attended the 2-day Mental Health First Aid training at Loates Management Training and am really pleased I did. Sometimes it’s hard to allow yourself two days ‘off work’ and invest in your own development, but I’m glad I did. Apart from increasing my knowledge about mental health, the training has given me the confidence to approach staff about mental health, the focus to further invest in mental health awareness and – as a great bonus – the importance of self-care was a great reminder.

P.S. The training room in Loates’ new facility in Darley Mills is fantastic too – onsite parking and a stroll in the park at break time.

Mental Health First Aid (MHFA)
Francoise Derksen
HR Manager
Swadlincote

Excellent training

I found the mental health first aid training excellent, it was delivered sensitively and professionally, everyone’s points of view were considered and respected. I would thoroughly recommend this training to other voluntary sector organisations.

Ann Rowlands
CEO
Derby

A good start

A good start to mental health issues. I work with a lot of people with social anxiety and was hoping to gain more info on this topic but understand it may be a bit niche. I have definitely upskilled by attending this course.

Mental Health First Aid (MHFA)
Patrick Broome
Manager
Homefield College
Leicestershire

Fantastic course

I found the course very interactive and there was a real open forum for discussion with clear ‘learning points’ throughout. The team felt energised from the session which enables us to come us with some realistic action points from the sessions. Fantastic course, what I found most impressive what how it felt like the session was being run by someone who really understood the organisation.

MHFA
Helen Mount
Recruitment Team Leader
Derby

Annie is a really bubbly character

The webinar was led by Annie from Loates. Annie is a really bubbly character and engaged with the participants in a relaxed and friendly manner.

I found the content of the webinar really helpful in making suggestions to tweak our performance review process. As a business we are in the early implementation stages of carrying out performance reviews so it was a very timely session. Employee engagement is one of the key issues to the business succeeding. The webinar gave us an opportunity to do some little breakout exercises which gave us an opportunity to reflect on how we could help to develop our colleagues. With this being more of a workshop session we also have the opportunity to interact with others on the session. It was interesting to learn of the challenges others had and how they were trying to resolve them.
Annie is clearly a bookworm and made a number of suggestions regards to reading material to consider. My Audible account is now down to zero credit and Amazon have delivered some bedtime reading.

Thanks Annie & Loates for running this session; I found it really helpful.

MHFA
Carl Singleton
Operations Director
Chesterfield

High Quality Professional Training

I attended the Mental Health First Aid course held by Loates Management Training last week, I was impressed by the quality of training Amanda delivered, the course content was excellent and the reference material we took away was of a very high standard.

The venue was perfect the room was well ventilated and roomy and all the IT worked first time! Result!

I would also like to mention Loates’ team – they welcomed us and kept us well fed and watered throughout the course, they were professional courteous and delightful.

i would have no issue recommending this excellent HR consultancy for any training needs

Mental Health First Aid (MHFA)
Nick Gummerson
Office Manager
Darley Abbey Mills, Derby

Fantastic!

I had a very friendly and welcoming atmosphere when I attended the mental health first aid course. The lunch was wonderful and tea and coffee was always available. I would recommend Loates Management Training every time for your training needs.

Mental Health First Aid (MHFA)
Kirsty Barnes
Finance Assistant
Siegwerk UK Ltd
Swadlincote

Mental First Aid at Work Training Course

The Mental Health at Work Training was really useful, with practical skills to help both in and out of the workplace. The course was very engaging and I was made to feel comfortable and supported while covering the course material.

Mental Health First Aid (MHFA)
Paula Thompson
QUENSH Manager
Derby

Essential and well delivered training

This training is essential for managers and employees who need to have a clear understanding of Mental health and practical structured ways to support their team.
Mental Health First Aid does exactly that.
I really benefited from Annie’s open-ness and professional knowledge coupled with the group discussions and learning gained from other candidates in different industries was extremely valuable.
It has really helped me identify new ways of working and supporting the health of my team. This course, just like physical first aid gives clear guidance on immediate support that can be applied in a multitude of scenarios.
I would recommend this training for at least one person in every workplace.

Mental Health First Aid (MHFA)
Helen West
Project Manager
Derby

An eye opening but great course and a huge support throughout from both Annie and Mandy

Annie was lovely throughout the course. Mandy the lady that joined her on course was also great – both very knowledgeable on subject and full of empathy for offers of experiences within the training session.

Can’t wait to complete more courses through Loates – thanks again.

Mental Health First Aid (MHFA)
Jo Barrie
Office Manager
Leicestershire

Mental Health First Aid Training

A highly informative and interesting course, delivered sensitively yet entertainingly by Amanda Jackson. I now feel way more equipped to deal with mental health issues both in my personal and professional life. A hugely beneficial two days – thank you.

Mental Health First Aid (MHFA)
Helen Brown
Business Manager
West Bridgford, Nottingham

Excellent Course

Loates Management Training have fantastic offices in Darley Abbey Mills, which were perfect for holding the training course.

The course instructor Amanda, was very knowledgeable and delivered the 2 day course well. The course itself was informative, it helped increase awareness of mental health, the importance of having positive mental health, and the difficulties people can experience when they have poor mental health.

Having completed the course, I’m now better equipped to spot poor mental health and know how best to approach and support this in the workplace.

Mental Health First Aid (MHFA)
Dean Kellogg
Business Manager
Belper, Derbyshire

The MHFA Two Day course is superb

The MHFA Two Day course is superb. Loates trainer Amanda delivered the course in a relaxed and enjoyable manner, engaging everybody and making difficult subjects very easy to discuss and learn about. The practical exercises were actually fun but with a serious point, the Hearing Voices one really brought home to me how some people suffer. The course covers depression and anxiety, suicide, psychosis and gives you a framework to use to help people. The course book is huge, well produced and contains more detailed information than you need for the course, you take it away and dip in it at your leisure. Loates training rooms allowed for small group work and large discussions with large screen and good sound.

This course opened my eyes to what people go through, and that many people are affected. Everyone was open which added to the learning atmosphere. I recommend this course to everyone, all levels and all roles. The more we talk, the stronger we all are.

Mental Health First Aid (MHFA)
Belinda Leicester
Consultant
Derby

Don’t be afraid

This course was offered by Loates Management Training and I’m very glad I booked onto it.
This course is a must for those that feel they are afraid to approach and offer support to a person with a mental health issue for fear of ‘getting it wrong’.
The course builds on your strength as a listener and teaches skills to support and help those around you whether at work or at home or even yourself when you are struggling with every day problems and pressures.

Mental Health First Aid (MHFA)
Amanda Bryant
HR Manager
Burton-on-Trent